This policy describes our general approach to handling personal information. It should be reviewed by a qualified legal adviser and adapted to the applicable requirements of Lao PDR before publication.
1. Information We Collect
We collect information that you provide directly to us when you contact us, submit an enquiry, or apply for a financing product. Depending on the interaction, this may include:
- Your name and contact details, including phone number and email address
- Identification and address details required to assess an application
- Income, employment, or business information relevant to an application
- The content of enquiries and correspondence with our team
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to enquiries and provide information about our services
- To assess loan applications and verify supporting documentation
- To administer approved loans, including statements and repayment schedules
- To meet our legal, regulatory, and record-keeping obligations
- To improve the quality and clarity of our services
We do not sell personal information, and we do not use it for purposes unrelated to those described above without your knowledge.
3. Disclosure of Information
Information may be disclosed to service providers who assist us in operating our business, and to authorities or regulators where disclosure is required by law. Any service provider engaged by us is expected to handle information confidentially and to use it only for the purpose for which it was shared.
4. Data Security
We take reasonable measures to protect information against loss, misuse, and unauthorised access. Access to customer records is limited to authorised staff who require it to perform their duties. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal and regulatory record-keeping requirements.
6. This Website
This website is a static site. The contact form does not transmit data to a server operated by us; submitting it opens your own email application with the enquiry prepared for you to send.
The site loads fonts, styling, and script resources from third-party content delivery networks, and the contact page embeds a map provided by Google. Those providers may collect technical information such as your IP address in accordance with their own privacy practices.
7. Your Choices
You may contact us to ask what information we hold about you, to request a correction, or to ask a question about how your information is handled. Requests can be made using the contact details below.
8. Changes to This Policy
We may update this policy from time to time. The version published on this page is the current one, and any material changes will be reflected here.
9. Contact Us
T-Solutions Co., LTD
Nong Duang NueaSikhottabong District
Vientiane 00000
Lao PDR
Phone: +856 20 9764 6546
Email: info@t-solutions.ltd
Website: https://t-solutions.ltd